Problem Solving & Decision

Aims :

The aim of this training course is to provide trainers with the knowledge needed to analyze problematic situation. Thus making the right decision. This will be achieved by the following

Develop an understanding to soft-system approaches as useful means of understanding and describing the issues involved in decision-making and organizational change.

Develop the critical and analytical capacity of trainees to enable them to apply these models usefully in their employment organization

Content :

w The Nature Of System And Change

The development of system thinking

Change and Problematic World

Change management techniques

w Creative Problem Solving Techniques

Brainstorming techniques

Soft System Methodology

Interactive Planning (IP)

w Decision Making

An alternative view of decision making

Hidden traps in decisions making

Problem Solving & decision making

Training Methods :

Presentation of information, case studies.